Kitchen worktops delivered throughout the UK. Best quality and service every time.
Pictures are for illustration purposes only and the finish may differ slightly to that in the picture due to natural variance, lighting etc. If you are unsure, please request a sample before placing your order. Please read and agree to the delivery terms and conditions when placing your order.
Please inspect your delivery and only sign when satisfied the the correct products have been delivered and are in a suitable condition. Incorrect orders will be corrected immediately. There are no returns accepted once delivery has taken place, unless there is a problem with the manufacturing of one of the products delivered that is covered within the manufacturer’s guarantee. All specifications, tolerances, dimensions, colours are subject to the relevant DIN Standard and/or normal manufacturing tolerances. Pictures are for illustration purposes only and the finish may differ slightly to that in the picture due to natural variance, lighting etcetera. If you are unsure, please request a sample before placing your order. Please view and agree to the delivery terms and conditions when placing your order.
Business 2u Ltd T/A Worktop.uk and Worktop.co.uk (us) and any of the wholesalers, drivers and other partner retailers shall not be responsible for any loss, damage, delay or non-performance arising whether directly or indirectly from a cause or causes outside sellers control in any manner whatsoever.
All sales are made subject to the terms and conditions and shall not be altered in any way whatsoever except where agreed in writing with us.
No claim for shortage will be entertained unless the delivery note / collection note or carriers note is endorsed accordingly and the seller is notified in writing by 5pm on the next working day following the day of delivery. No claim for damage will be entertained unless the seller is notified by 5pm on the next working day following the day of delivery, or by endorsing the delivery note accordingly. Check your delivery for damages before signing. Refuse delivery if there is damage or an incorrect item.
Goods that are not required or have been ordered incorrectly by the buyer will only be accepted for return provided the seller is notified in writing within 2 working days from the date of delivery. The seller reserves the right to apply a re-stocking charge of between 40%- 50% depending on the decor and finish. These goods not be signed for and must be immediately returned by the courier attempting to make delivery.
In the event of any claim for quality/manufacturing defect the buyer will arrange adequate inspection facilities for sellers e.g.. emailed photographs or posted defected offcuts which can be forwarded to the manufacturers factory for testing.
The sellers liability for any claim is limited to the selling price of the goods and they shall in no manner whatsoever be liable for any consequential loss or other damage of any nature caused by or connected with any defects in the goods or service provided.
Property in the goods sold shall not pass until payment of the total amount owed by the buyer in respect thereof has been made to the us.
The buyer accepts that this contract does not constitute a consumer sale and the exclusion of the warranties that would otherwise be implied by the Sale of Goods Act (and subsequent amendments) is fair and reasonable in all circumstances.
Our Solid surface manufacturers (e.g. Wilsonart Earthstone, M-Stone and Pietra) do not guarantee a perfect colour match of the work surfaces against their accessories. Our Solid surface manufacturers will also not tolerate any claims for patchy or dull finishes on their work surfaces. This is due to insufficient sanding upon installation of the worktops and tends to only appear on the dark decors. These fitting errors are very rare but we advise you to use a worktop fitter familiar with fitting solid surface products.
This contract shall be governed by the Laws of England and the buyer accepts the exclusive jurisdiction of the English Courts in relation to any dispute which may arise in connection with this contract.
Thankfully, many of the “driver only” carriers we use, will, where possible, assist in lifting worktops to your preferred room. Please note the carrier’s actual contract with us states delivery to kerbside only.
If a driver is late or deems the room access difficult (i.e. Numerous tight turns or 5 floors of stairs) they may not be able to assist you and alternative arrangements should be made by you in this event. Failed deliveries with nobody available to sign for the delivery will incur a redelivery charge.
The couriers aim to confirm your delivery time with you within 2 working days of placing your order and you can request a phone call one hour before the delivery. Please CHECK your email. Optional times and dates MAY be available. Delivery is usually within 2-5 working days. All deliveries will are made Monday to Friday, between the hours of 7am – 5.30pm.
PACKAGING – Kitchen worktops come wrapped in cellophane. This is not to cut down on protection, costs or the environment. Thin plastic is the ideal form of humidity control for a worktop that will go from cool store, to cold lorry to warm room.
Worktops must be laid flat in a well ventilated low humidity room i.e. No running water, wet plasterwork or tubs of water – Revolve tops every 4 days. Fitting within one week is highly recommended.
Pictures are for illustration purposes only and the finish may differ slightly to that in the picture due to natural variance, lighting etc. If you are unsure, please request a sample before placing your order.
All Solid Wood Worktops, Laminates and Solid Surface deliveries will require able-bodied assistance.
Please look at out delivery page to ascertain whether worktops are available in your area. We deliver to most parts of mainland UK, but there are some exceptions.
Occasionally, and for reasons beyond our control, the carrier will have to deliver your order on an articulated lorry with single driver. Access in and out of the delivery address must be possible. Road, height, width and weight restrictions MUST be made know at the time of order.
Worktop delivery is £39.99 per order with additional £29.99 for post codes within London congestion areas. Orders over £600 are delivered free of charge, expect to London congestion areas, which attract a delivery charge of £29.99.
Once your order has been placed and has been confirmed by our sales team, we will inform you of your delivery day. It can take up to 48 hours for us to be advised of this date. It is essential that there are 1 or 2 able bodied people available to help the driver unload the worktop when it arrives. Worktop deliveries are carried out “kerb side”; and it is your responsibility to ensure that the worktop can be moved into your property safely.
Worktop.uk or any carrier firms we use will not be held responsible for any damages or injuries you cause in moving the worktops into your property or storage facility. You do so at your own risk.
Please ensure that the products that you have ordered are the products being delivered and are free from damage, BEFORE signing for delivery. Do not sign for damaged goods, instead have the distributor return them so that they can be replaced at the earliest opportunity.
Please check your items for any defects BEFORE YOU SIGN FOR DELIVERY, BEFORE YOU CUT & BEFORE THE KITCHEN FITTER ARRIVES. The courier will give you time to inspect your order before you sign for delivery.
We are unable to replace any damaged items if they have been cut or drilled in any way. Please inspect all items before signing for delivery. The driver will offer sufficient time to check all products. Due to the nature of worktops and other kitchen products, we are unable to accept returns once you have inspected and signed for delivery. If we have sent in incorrect product, we will ensue that the correct product is sent as soon as possible. Please ensure that the products that you have ordered are the products being delivered BEFORE signing for delivery.
We will email you with the date of delivery within 48 working hours of placing your order. We are unable to give a estimated time of arrival prior to the delivery date.
Delivery is between 7am & 5:30pm. The driver will call an hour before arrival. We can only give an estimated time of arrival on the actual day of delivery.
We strongly advise that you get your worktops delivered a few days before fitting.
Please ensure that there is a at least one able bodied person available for the unloading of your worktops.
The driver is only contracted for “Kerb side delivery” so if you require help to take the worktops to the property, this is your responsibility, Worktop.uk will not be held liable for any eventuality after the kerb side.
We pride ourselves on our accurate delivery services, however we are dependent on the traffic flow and weather conditions on our UK roads. if we have to postpone the delivery we will contact you to re-arrange a new date.
Please see further delivery information and the delivery map on the ‘Delivery’ page of this website before placing your order.
Business 2u Ltd T/A Worktop.UK (we) do not share any personal information such as your name, address, contact number or email with any company or individual not directly involved with your order. We only openly supply information to the distribution company selected to deliver your order. This website uses third party software and web applications that allow you to build your order and make payment. Payment details are not stored on this website and are handled by secure payment gateways including Stripe and PayPal. By continuing to use this website, you confirm that you are happy that your details are used in this way.
We do not sell any of your details to advertising companies or any other individual or business. Your contact details are used in relation to your order only i.e. we update you with an email informing you of the expected delivery date, call you one hour before arrival with your order and deliver to the address given.
Business 2u Ltd TA Worktop.uk and Worktop.co.uk. Company registered in England and Wales. Company registration number 06848660.